MaaS Enabled Journey Planning

A white label MaaS enabled Journey Planning system including mobile applications, destination web portals and journey planning widgets.

Public Transport Information Portal

Solution Overview

A highly adaptable, configurable and customisable, white label Mobility as a Service (MaaS) enabled Journey Planning system including:

Green tick icon
iOS & Android Mobile Apps
Green tick icon
Journey planning web widgets for deployment on third party websites
Green tick icon
Web based destination interfaces supporting pre-booked appointments, visitor attractions and high traffic public transport access locations
Green tick icon
Supported by Ember MaaS platform

Our MaaS enabled JP aligns with the UK Government MaaS Code of Conduct and has been deployed in multiple Smart City and Future Mobility Zone applications in the UK to date to meet the specific needs of Local Authorities and Transport networks.

This system is suitable for organisations seeking to promote and improve uptake of public, active and sustainable transport as an alternative to private car use and a means of reducing Scope 3 Carbon Emissions, such as:

Green tick icon
Local & Transport Authorities seeking to support modal shift and reduction in private car use.
Green tick icon
Education and Healthcare organisations seeking to encourage visitor access by public and active travel
Green tick icon
Events and Visitor Attractions seeking to improve visitor experience and achieve carbon reduction objectives.
Green tick icon
National transport organisations seeking to reduce carbon emissions and promote sustainable travel over private car.

The system has been extensively co-designed with public transport users including young people and those with special needs and disabilities to create better connections between communities, workplaces, events and destinations. 

The system can be fully customised to any locality and transport mode, however, standard and typical features are described below.

Featured Highlights

Comprehensive journey planning support

• Door to door, multi-modal journey planning

• Preference filtering by – primary mode, duration, journey price, wait time, connections, carbon emissions

• Stage by stage journey instructions in mapped & list view

• Walking directions and travel mode changes

• Live bus tracking and location monitoring

• Built in accessibility options & support for disabled passengers – walking requirement, wheelchair accessibility, amenities (toilets, lifts, passenger assist)

• POI’s & amenities nearby (bus stops, train stations, journey hubs, Park & Ride, EVH charging, weather forecast)

• Restricted travel zones (e.g. Low Emission Zones)

• Car parking & occupancy

Support all modes of travel in your region

Built in support for every travel mode with other modes easily added subject to access to API's.

• Bus
• Rail
• Bike & eBike Hire
• Lift Share
• Taxi
• DRT Zones & Services
• Car Hire
• Water Bus
• Walking

Personalisation & preferences

• Users can personalise their experience by creating a by creating an account.

• Base address & favourite journey addresses for improved journey planning convenience.

• Add travel passes & entitlements for personalised ticket pricing.

• Send/receive messaging, alerts and notifications straight to targeted user groups and cohorts from the admin system.

In application booking & payment

• Supports booking and payment options where these are available form transport operators.

• RGB compliant rail ticketing for direct booking of train tickets. Split rail tickets for cheapest pricing.

• Bus fare information (subject to availability from transport operators)

• Use travel concessions & pre-purchased travel passes

Destination interfaces & widgets

• Drive user acquisition and support partner destination management and carbon emission reduction

• White label Journey Planning Web Widgets – for deployment on partner websites

• Appointment based interfaces – pre-filled journey plans for appointment destinations (e.g. NHS appointments)

• Partner admin tools – create & publish POI’s, Days Out, Promotions, Walking & Cycling Trails

Promotions & audience engagement 

• Additional marketing and audience engagement features include:

• Promote regional recommended walking & cycling trails

• Regional discovery/explore map interface

• Visitor attractions, POI’s & Days Out recommendations

• Distributed targeted promotions and special offers

• Near Me – find local transport options and services

• Targeted alerts, notifications and pop-up promotion campaigns (messages, images and links)

Our services

Digital Transformation

Managed Service

Data & AI

Software Development

Discovery & Alpha

User Research & Design

Hosting & Infrastructure

More Information

Purchase on G-Cloud

This solution is available on G-Cloud and can be found here.

G-Cloud implementation and configuration services can be found here.

Work with us
Want to chat to someone from our team about a project?
Get in touch